Loov Invoice

Cancellation & refund policy

Last updated: 11 October 2026

Cancelling

You can cancel your subscription at any time from Settings → Subscription in the app. Your plan stays active until the end of the period you have paid for, then your account moves to the Free plan. Your data is not deleted.

Free trial and introductory month

In India the 15-day Pro trial is free; cancel before it ends and you will not be charged. Outside India, the introductory first-month payment is non-refundable, but you can cancel before the regular price starts.

Refunds

How refunds are paid

Approved refunds go back to the original payment method through Razorpay within 5–7 business days of approval. Bank processing times may add a few days.

Contact

Email support with your account email and the payment date.